Online Reputation

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Control your reputation.
Get more patients.

77% of online health seekers begin their search online.
Pew Research Center.

After that initial search, 62% of patients use
online reviews as their first step in choosing a
physician. With BirdEye, healthcare providers can
automatically collect hundreds of new patient
reviews on sites like Google, Yelp and Healthgrades
to build an online reputation that brings in
new patients

Collect 100s of new patient reviews, automatically

BirdEye is integrated with 95% of Practice
Management Systems, so the entire review
collection process is automated. Receive a
steady flow of new patient reviews without any
extra work on your end.
Send in-moment SMS and email review
requests to patients
Get new reviews on business phones or tablets
Direct patients to crucial sites like Google, Yelp
and Facebook
Customize all text messages and emails to keep
your brand identity consistent

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Rank higher on Google search

98% of searchers choose a physician on page 1
of search results–local listings are the 3rd most
influential factor in search engine rankings.
Control all your listings from one place.

Keep up-to-date, consistent practice
information (name, address and phone) on 50+
review sites that matter most to your practice
Update listings from one dashboard to
auto-sync changes across the web
Personalized business micro-site displays best
reviews, optimized for search engines and
indexed by Google
Auto-promote your best reviews on any site you
manage — your website, blog, and social pages
like Facebook, Twitter and Google+.

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Engage with patient feedback in real-time

Patients want a physician they know they can
trust, so they consult online reviews for firsthand
information. Know what your patients are saying
— monitor your online reviews from Google, Yelp,
and Facebook– as well as top healthcare sites
like Healthgrades and ZocDoc.

Respond to all feedback from one dashboard
Receive negative feedback directly through
private channel
Address patient issues before they escalate

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Auto-promote positive patient feedback

Turn patients into advocates! Automatically
publish the reviews of your choice on any site
you manage — your website, blog, and social
pages like Facebook, Twitter and Google+.
Prompt satisfied patients to share feedback to
sites that matter to you, like Yelp and Healthgrades,
amplifying happy patient voices across
the web.

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Bird Eye Option 1

Bird Eye Option 2

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