Because of shifts in patient preferences, healthcare providers have had to change their forms of communication in regards to patient updates, appointment status, prescription refills, and other notifications. Patients rarely answer the phone, and regulations do not allow for medical records or other sensitive information to be related via voicemail. So what do you do? You turn to where your patients spend a great portion of their day – checking their email.
The use of healthcare email as a form of digital marketing has grown exponentially.
The average open rate for healthcare emails is 22.43% – That’s actually one of the highest open rates among industries! This statistic shows that about 20% of your emails will be opened by your patients. So why wouldn’t you want to implement email marketing for your healthcare facility?